Refund policy

Return Window

If you're not fully satisfied with your purchase, you can return it within 14 days of delivery.

Return Conditions

• Items must be unworn, unwashed, and in original condition, with tags attached.

• Return shipping is at the customer's expense unless the item is faulty or incorrect.

• Original shipping charges are non-refundable.

How to Return

1. Email us at info@courtivo.eu with your order number and reason for return.

2. We’ll provide return instructions and a return address.

3. Items must be shipped back within 5 days after receiving confirmation.

Refunds

• Refunds are processed within 5–10 business days after receiving the returned item.

• Refunds are issued to the original payment method.